FAQs

Here is a quick overview of our most frequently asked questions.

  • Are you a Freight Broker?

    No, TrashPanda Transportation & Logistics is not a freight broker nor are any of its employees freight brokers. 

  • Do you offer 24/7 dispatch services?

    Our daily business hours are from 0500 to 1900 EST, but we believe in supporting our drivers every mile along the way and are always willing to offer "after hours" services when needed. 

  • What "Driver Services" do you offer?

    We offer a variety of driver services including, but not limited to: 

    • Lodging Reservations
    • Entertainment Reservations
    • Route Optimization
    • Route Planning
    • Fuel Estimates and Planning
    • Invoice (AR) Assistance
    • Compliance Assistance
    • Roadside Assistance

  • Why should you choose TrashPanda over other dispatching companies?

    TrashPanda Transportation & Logistics is:

    • American-owned & operated
    • Female-owned & operated
    • Disabled-owned & operated 

    Benefits in choosing our Dispatch Services:

    • Clear, Direct Communication! We understand that majority of the time you are unable to chit-chat or text back and forth. We communicate clearly and in a timely manner via the method of YOUR choice. 
    • No "One-Size Fits All" Solutions! We believe every logistical challenge has a UNIQUE solution that solves the problem and relieves stress from the driver. We work WITH you from day one to understand your preferences and goals to extinguish your daily dumpster fires before they even occur!
    • Guaranteed Broker Negotitiation! We do not just accept loads, we bid and negotiate to ensure you are carrying the right loads at the right compensation!
    • Multiple Payment Options! We offer 3 different payment options, all offering flexibility to our carriers. You choose how we get paid, we work for YOU! ONLY PAY IF LOADS ARE SUCCESSFULLY BOOKED!
    • Route Optimization & Planning! We offer free route optimization and planning for all of our dispatched trucks. 
    • Discounted Driver Services! As a dispatch customer, you will receive a massive discount on our all of our Driver Services. 
    • Welcome Gift! Receive a FREE Welcome Gift when you sign up for dispatching services. 

  • Does TrashPanda require "exclusivity"?

    No, we do not require carrier exclusivity. You may freely work with other dispatchers while partnering with us, if you choose. 

  • Dispatch Services - PRICING

    We offer carriers the choice of THREE different pricing plans. Each carrier is free to choose the plan that works best for their company and goals. 


    OPTION #1- 7% of the gross revenue booked by TrashPanda for carrier

    • A total of 7% of the gross revenue booked by TrashPanda for the CARRIER from MONDAY through SUNDAY will be due to COMPANY by 1200 EST on the following Monday. AMF may apply.^

    OPTION #2- $150 flat fee per load booked by the TrashPanda for the carrier

    • A flat fee of $150 per each load booked by TrashPanda for the CARRIER from MONDAY through SUNDAY will be due to COMPANY by 1200 EST on the following Monday. AMF may apply.^

    OPTION #3- $475 flat fee per week any load is booked by TrashPanda for the carrier

    • A flat fee of $475 per week TrashPanda booked any load(s) for the CARRIER from MONDAY through SUNDAY will be due to the following Monday. AMF may apply.^

    ^Account Maintenance Fees (AMF): A $100 fee will apply to any carrier account that does not accept/haul a load for (30) consecutive days, at no fault of TrashPanda. 


    PRICING EXAMPLE #1: 

    Let's say Bob is an owner-op and owns ABC Trucking and wants to take advantage of partnering with TrashPanda. The 1st week (Mon. Jan. 1-Sun. Jan. 7), Bob hauls 5 loads. 

    1. $1,000 load 
    2. $500 load
    3. $4,500 load
    4. $5,000 load
    5. $800 load

    OPTION #1- Bob would owe TrashPanda $1,036 on Mon. Jan. 8. 

    Gross Revenue for Week 1 = $14,800

    $14,800 * 7% = $1,036


    OPTION #2- Bob would owe TrashPanda $750 on Mon. Jan. 8.

    Total # of Loads for Week 1 = 5

    5*$150 = $750


    OPTION #3- Bob would owe TrashPanda $475 on Mon. Jan. 8.

    Flat fee of $475/week a load was booked for and/or hauled by Bob. 


    PRICING EXAMPLE #2:

    The 2nd week (Mon. Jan. 8-Sun. Jan. 15), Bob hauls 2 loads. 

    1. $1,000 load
    2. $3,000 load

    OPTION #1- Bob would owe TrashPanda $280 on Mon. Jan. 16.

    Gross Revenue for Week 1: $4,000

    $4,000*7% = $280


    OPTION #2- Bob would owe TrashPanda $300 on Mon. Jan. 16. 

    Total # of Loads: 2

    2*$150 = $300


    OPTION #3- Bob would owe TrashPanda $475 on Mon. Jan. 16. 

    Flat fee of $475/week a load was booked for and/or hauled by Bob. 

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